Forklift batteries are critical assets in warehouse operations, yet they frequently go unused due to factors such as overlooked maintenance, damaged battery or charger components, and inefficient management practices. These neglected batteries often accumulate in what's commonly referred to as a 'battery boneyard.' This scenario isn't merely a visual nuisance; it represents significant tied-up capital and continuous maintenance expenses.

A leading wholesale grocery distribution company based in the northeastern US, faced significant challenges managing its industrial batteries, which powered a large fleet of forklifts and pallet jacks. Battery inefficiencies led to excessive operational costs, shortened battery life, and wasted labor hours. In response, the company partnered with Philadelphia Scientific to implement the intelligent Battery Optimization System (iBOS). Initially deployed in data-collection mode, iBOS went live in July 2014, providing actionable insights and tools for battery management. The competitive grocery distribution environment required improved efficiency, making the adoption of such a system critical for maintaining a competitive edge amidst rising labor and energy costs.